B2B SaaS product
An order flow built from work on the ground
From selection to delivery, an operational pilot simplifies recurring orders for an artisan business.
1,000+orders processed each month
4,000-5,000product lines processed each month
The problem
Orders moved through messages, calls and documents. Teams had to reconstruct the operational view and enter information again.
The approach
Observe the real process, define business rules, design the order journey and build preparation and delivery views.
Current result
The system has supported an artisan bakery since October 2025 and now processes more than 1,000 orders a month. The pilot guides the move to a multi-company platform.
Business impact
- Centralise orders previously scattered across several channels
- Reduce re-entry between ordering, preparation and delivery
- Create an operational foundation for a multi-company platform
The next measures tracked with the client will cover time saved, errors avoided, adoption and revenue impact.